Legal
Refund & Cancellation Policy
Last updated: 22 October 2026
All payments are final. We do not offer refunds. Please choose your version carefully — the limits and features of each version are listed on the app's page before you pay.
1. Why there are no refunds
Polestar Apps is a purpose-driven venture. Our apps were built on our own factory floor to make good planning and production tools affordable for manufacturers of every size — including students, training institutes and small units. To keep prices as low as they are, plans are priced frugally, close to the cost of running the service, and there is no margin to support refunds. For that reason, no refunds are given for any plan, version, renewal or upgrade, whether the plan is used fully, partly or not at all.
2. One-time payments, no auto-renewal
- Each payment is a one-time, prepaid payment for a fixed period (currently 3 months).
- Nothing is charged automatically. There is no subscription to cancel and no future charge unless you choose to renew.
- If you choose to upgrade, the unused value of your current plan is credited as extra days on the new version — it is not refunded as money.
3. Cancellation
- To cancel, simply don't renew. Your access continues until the end of the period you have paid for.
- Stopping use part-way through a period does not entitle you to a refund of the remaining days.
4. When a plan ends — 15-day data deletion
If a plan is not renewed within 15 days of its end date, the workspace's data in that app is permanently deleted and cannot be recovered.
- We remind the workspace owner and admins by email and in the app 15 days before a plan ends, when it ends, and shortly before the data is deleted.
- During the 15 days after the end date, the app is locked but your data is kept. Renewing in that window restores everything exactly as it was.
- Please export anything you want to keep (for example with the app's Excel export) before the deletion date.
5. Payment errors
This policy does not cover technical errors. If you were charged more than once for the same order, or your money was deducted but the plan was not activated, write to harish.manmohan@gmail.com with your Razorpay payment reference. We will either activate your plan or return the duplicate or failed amount to the original payment method; such corrections are usually processed within 5–7 working days, after which timing depends on your bank.
6. Contact
Polestar Apps · Chennai 600127, Tamil Nadu, India · harish.manmohan@gmail.com